Sercotel Boulevard Vitoria-Gasteiz

Beds were comfortable and everything was very clean. The hotel is located next to the supermarket and shopping center,not far from the bus station. Staff in general were friendly.

We were given an apartment with a lounge/kitchen, bedroom and bathroom ie 3 rooms. The kitchen/lounge had a microwave and basic cutlery and crockery as well as a fridge. No washing up liquid so we had to leave dirty plates (we would have washed them and put them away if we had wash up). There was a small dining table and a nice lounge with sofa and TV PLUS there was a small "doggy bed" and a doggy treats pack ! (Really nice touch even if the bed is for a small dog and we have a large dog) Comfortable sofa, nice decor and nice TV. Bedroom was nice too also with TV and comfortable large bed--2 adults and a large dog (on his own throw at the foot of the bed). Ensuite bathroom with all usual fittings plus "guest packs" of hair comb, shower cap, tooth brushes. Car parking right outside the hotel.

because I'm so much but is a place I will prefer to be over and over, the quietness and the connection to the natural like the raining a car running you are getting the voice but sounds very far makes you know that I am in the center of the city with the view of the town and the same time you can just fell down in your bed you will feel that you are in another I can't explain it you know but the bottom line of it is it gives you the sense of connecting to realization in my opinion maybe someone is myself different but for me I love that place I love that facility I enjoyed my room

Great hotel. Booked online about ten minutes before arriving. Wasn't given the room I booked because staff was checking someone in at the reception and gave them my room before the reservation went through. There was no problem, they gave me another room equal or even better to the one I booked for the same price. Staff was amazing. Room was for people with disability (which was fine with me) and had an accessible bathroom stall that proved rather uncomfortable to shower in, but no big deal. Beds were great. Had smart tv, so I could connect my phone to it and watch my series. The hotel has a shopping mall nearby, so for someone that wants to grab a quick bite at the foodcourt, it is fantastic.

We had a very good experience. The staff were incredibly friendly and attentive, making me feel very welcome. The hotel is well-located with good amenities, but the room's cleanliness could be improved, and some of the furniture is in need of updating. Despite these issues, it was an enjoyable stay overall, and I would recommend it to others visiting Vitoria. Parking is very easy.